Front Desk Representative

SalesBizLab We are seeking a dedicated and enthusiastic Front Desk Representative to join our dynamic team. This critical role serves as the first point of contact for our clients and visitors, providing a warm welcome and ensuring a seamless and positive experience from the moment they walk through our doors. As a Front Desk Representative, you will be responsible for managing the front desk area, handling phone calls, and assisting with administrative tasks that keep our office running smoothly. 

Job: Full time

Monday to Friday

Weekends free

Pay Range:

$17.50 - $28.00 hourly

THIS WILL BE AN ON-SITE JOB

Location: Jersey City, NJ 

Responsibilities: 

• Greet clients and visitors in a professional and friendly manner.
• Manage telephone calls, direct inquiries, and communicate effectively with clients and team members.
• Schedule and confirm appointments for clients and maintain a calendar of events.
• Assist with administrative tasks including filing, data entry, and maintaining office supplies.
• Handle and resolve client complaints and concerns in a timely and effective manner.
• Prepare and process paperwork for incoming and outgoing clients.

Requirements:

• High school diploma or equivalent; bachelor's degree preferred.
• Proven experience in a customer service role, preferably in a front desk or reception position.
• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to multitask effectively.
• Proficient in computer skills, including MS Office Suite and appointment scheduling software.
• Ability to maintain a positive attitude and professionalism in a fast-paced environment.

Benefits:

• Health insurance (medical, dental, vision).
• Retirement savings plan (401k) with company match.
• Paid time off (vacation, sick leave, holidays).
• Opportunities for career advancement and professional development.