Communications Agent
Orlando, FL
Full Time
Entry Level
Sales Bizlab We are seeking a passionate and detail-oriented Communications Agent to join our dynamic team. In this role, you will serve as a bridge between our company and our clients, ensuring that effective communication is maintained at all levels. You will be responsible for managing incoming inquiries, providing timely responses, and facilitating information flow between various departments.
Job: Full time
Monday to Friday
Weekends free
Pay Range:
$25.50 - $34.00 hourly
THIS WILL BE AN ON-SITE JOB
Location: Orlando, FL
Responsibilities
- Serve as the primary point of contact for client inquiries via phone, email, and chat.
- Maintain accurate records of client interactions and feedback.
- Collaborate with team members to develop comprehensive communication strategies.
- Assist in creating and editing content for newsletters, social media, and press releases.
- Gather and analyze feedback from clients to improve overall service quality.
- Troubleshoot and resolve client issues in a timely and efficient manner.
Requirements
- Bachelor's degree in Communications, Public Relations, or a related field.
- Proven experience in a customer service or communications role.
- Exceptional verbal and written communication skills.
- Strong interpersonal abilities and a professional demeanor.
- Proficiency in using communication software and social media platforms.
- Ability to work independently and as part of a team in a fast-paced environment.
Bonus Points:
- Competitive entry-level salary.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) retirement plan with company match.
- Opportunities for professional development and career growth.
- A supportive and collaborative work environment.
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